Effective Date: 1st November 2023
1. Introduction
Welcome to Gothink Creative’s E-commerce Greeting Card Website. At Gothink Creative, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make purchases on our website. By using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1. Personal Information: We may collect personal information, including but not limited to your name, email address, shipping address, and payment details when you make a purchase or contact us for customer support.
2.2. Browsing Information: We collect non-personal information, such as your IP address, browser type, and device information, to improve your browsing experience and website functionality.
2.3. Cookies: We use cookies to store information about your preferences and session information. You can manage cookie preferences through your browser settings.
3. How We Use Your Information
We use your information for the following purposes:
3.1. Order Processing: To process and fulfill orders, provide order confirmations, and manage shipping and returns.
3.2. Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
3.3. Marketing: With your consent, to send you promotional materials and offers that may interest you. You can opt-out of marketing communications at any time.
3.4. Analytics: To analyze website usage, improve our services, and enhance the user experience.
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security audits.
5. Disclosure of Information
We do not sell, trade, or transfer your personal information to third parties without your consent. However, we may share your data with service providers and partners who help us operate the website and provide essential services.
6. Your Rights
You have the following rights regarding your personal information:
6.1. Access: You can request a copy of the personal information we hold about you.
6.2. Correction: You can update or correct your personal information.
6.3. Deletion: You can request the deletion of your personal information, subject to legal requirements.
6.4. Opt-Out: You can opt-out of marketing communications and cookies.
7. Children’s Privacy
Our website is not intended for users under the age of 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with their information, please contact us, and we will take appropriate action.
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the data we collect, please contact us at: gothinkdesign@gmail.com